1. Welcome to the MGN forums! Login or create an account to begin interacting with your fellow gamers!
    Dismiss Notice
  2. Dismiss Notice
Dismiss Notice
Guest Did you notice the AWESOME new button on the top bar! We're giving you Free Games just for being an active partner with us! How cool is that?

Revenue Share Increase Issue

Discussion in 'Questions / Feedback' started by xScarlife, Sep 14, 2016.

  1. xScarlife

    xScarlife ★ Level 5: Hero

    Joined:
    Jun 13, 2016
    Messages:
    29
    Likes Received:
    10
    Hello, I have a little question. On the 27th of august I have send a mail to MGN Support for a revenue share increase. They replied that the message was submitted to the appropriate department for review. Now we are the 14th of september as I write this message and still no answer from Freedom or MGN. I have send a mail back to ask what the status is and also no reply.

    Is that normal that it takes that long to review / reply ?

    I would like to have a answer on this please.

    Kind regards,
    xScarlife Gaming
     
  2. TwilightPrinze

    TwilightPrinze ★ Level 9: Emperor

    Joined:
    Sep 29, 2015
    Messages:
    1,451
    Likes Received:
    339
    I can't exactly tell how long the process is to check if you are eligible for a revenue increase but i think it is best if @Jake Frost takes a closer look at this ;)
     
  3. Jake Frost

    Jake Frost ★ Level 6: Elite

    Joined:
    Jun 9, 2016
    Messages:
    92
    Likes Received:
    40
    Hey!

    Revenue requests are processed by Freedom! rather than MGN so that is where it currently is. If you have a ticket number I can take a look :)
     
  4. xScarlife

    xScarlife ★ Level 5: Hero

    Joined:
    Jun 13, 2016
    Messages:
    29
    Likes Received:
    10
    I got a mail back today that they are sorry for the delay and my revenue has been increased. Thanks for your assistance! :)
    --- Post updated ---
    The problem got solved, Freedom had a delay but my revenue has been increased now. Thanks for the help! ;)
     
  5. Jake Frost

    Jake Frost ★ Level 6: Elite

    Joined:
    Jun 9, 2016
    Messages:
    92
    Likes Received:
    40
    Great to hear! I hope you're enjoying your new revenue share!
     

Share This Page